It was the day before Christmas, and as expected a major department store was overwhelmed by last minute shoppers. A very busy and lone customer service clerk was frantically trying to sort out the flood of requests from the long line of customers standing in front of her counter, when a very angry and aggressive man pushed his way to the front of the line to confront her.
“I ordered a diamond necklace from this store a month ago, and this necklace is not what I ordered.” the man snapped. “It’s the day before Christmas, and I’d like you to tell me what I’m supposed to do now?”
The clerk politely explained her situation and asked him to please take his proper place in line. At this suggestion, the man bellowed, “Young lady, do you know who I am?”
In response, the clerk calmly picked up the microphone for the store’s public address system and said, “This is the Customer Service Desk, and we have a gentleman here who does not know who he is. If anyone can come and identify him, please do so.”
The man, now furious, looked at the clerk and said, “Screw you!”